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05 January 2011 @ 06:33 pm
)#$%& printer  

We have an Epson RX425, which is a 5 year old color laserjet. It should be in more or less perfect condition, because we only had ink for it for about, oh, four months, and the rest of the time it’s mostly been used only as a scanner. But I got new ink for it, and after an exceedingly frustrating couple hours of running color test pages, I finally got all four cartridges to actually print their little wavy lines that indicated yes, they were all functional.

Literally immediately upon managing this, the printer announced it was out of ink and will not print anything at all. Now, not only are they brand-new (and brand-name) cartridges so they shouldn’t be out of ink, if I shake the little fuckers I can hear the ink sloshing around. Shaking, however, does not loosen whatever is causing the printer to think it has no ink. Neither does hitting it, swearing at it, or rebooting it.

Does anybody have *any* goddamned clue what I should try next? Don’t suggest defenestrating, because I’m already pissed off and have no sense of humor left about this.

(x-posted from the essential kit)
 
 
 
(Deleted comment)
kitmizkit on January 5th, 2011 06:03 pm (UTC)
Good idea. It didn't work, but it was a good idea. I don't know how to get to the underside of the print head without disassembling the printer, but where they punch into the cartridges was easy to reach and easy enough to clean. Thanks for the suggestion.
(Deleted comment)
kitmizkit on January 5th, 2011 06:56 pm (UTC)
It wasn't that we had no issues, it's that we didn't use the damned thing except to scan. I mean, it worked fine for that. We have another printer for my manuscripts. It's just we barely used it for its intended purpose, so really it's been a paperweight for five years.