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25 July 2010 @ 11:23 am
…  

…is it just me, or does “give us your server root logins” seem like an odd response from a web host when I provide them with an IP and domain from which I’m getting hammered with spam? I mean, shit, I can drop in an .htaccess IP-blocker on my own site if I have to, but I’d think a host would want to be blacklisting that IP system wide. And yeah, I know, IPs cover a world of territory and not everybody coming from that IP might be evil, but still, WTF?

Also, having spent the last 90 minutes scrubbing the garden wall, I think I can safely say it looked better before I started. :)

eta: somebody who knew his ass from a hole in the ground responded in a more constructive manner when I wrote back to say WTF.

(x-posted from the essential kit)
 
 
 
anthony_lionanthony_lion on July 25th, 2010 03:37 pm (UTC)
Eh...

Frankly, if a 'support drone' asked me THAT information, I would be contacting his superiors in order to get his ass cicked so far as possible from any computer whatsoever...
kitmizkit on July 25th, 2010 04:09 pm (UTC)
That's essentially what happened. I mean, I don't know about the getting his ass kicked, but the guy who ended up responding to me, at least, has worked for the company as long as I've used them as my host.